Sales Support Administrator
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Sales Support Administrator

Permanent Part Time to Full Time
The Lakes, Tauranga
$20-$22 p/h
Immediate Start

Kliptank's business involves the design, manufacture and installation of quality tank solutions to a wide and diverse client base throughout New Zealand.  The position of Sales Support is a highly important role.  The sales process which involves all facets of the business from sales person to sales support, manufacture to installation and the people in each step, dictates the overall customer experience and their willingness to re-use and recommend Kliptank to others.  Kliptank's brand profile and market positioning depends on dealing with our customers and suppliers to the highest standards and its reputation is influenced by a range of factors that are the direct responsibility of the Sales Support role. For this role we are looking for someone with exceptional people and organisational skills. 

Key Responsibilities Include:
  • Processing tank sales from confirmation through to installation and council building consent sign off
  • Liaison with sales reps, administration, manufacturing, production, engineers and installation staff to ensure proper planning and scheduling of tank installation and correct drawings and paperwork is completed for each individual customer
  • Processing Building Consent documentation through to Council Code of Compliance Certificates
  • Administration duties utilising Kliptank systems including MS Office suite, CRM and Quickbooks
  • Reception duties including answering, assisting callers and transferring phone calls
  • Ensuring customers receive prompt, professional and friendly service by providing a high level of ongoing communication through all steps of the process
  • Reporting to the management team on customer progress and activity.

To be successful in this role you will:
  • Preferably have an understanding of the Council Code of Compliance processes
  • Be experienced in creating and interpreting manufacturing worksheets in Excel
  • Have outstanding administration, time management and record keeping skills
  • Have advanced MS Office suite skills, especially Excel and experience working with a CRM system (ideally SUGAR)
  • Have knowledge of Quickbooks or a similar accounting system (MYOB, QB, Xero)
  • Have excellent communication, organisation and decision making skills
  • Have a sound geographical knowledge of New Zealand
  • Be extremely adaptable with a 'can do' team spirited attitude
  • Be available to work part time Mon-Fri 10am-3pm until later in the year when the hours will increase to 8.30am-5.00pm
All applications should be made with your up to date CV and a Cover Letter outlining your current situation and relevant experience.

Please APPLY ONLINE through Seek – Applications Close Monday 24 February 2014 

Kirsty Morrison
One21 – The Recruitment Outsourcer
Recruiting on behalf of Kliptank 

One21 - for the Best in Effective and Affordable Recruitment Solutions

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