New Job! Credit Solutions, Whakatane
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New Job! Credit Solutions, Whakatane

Credit Solutions 
Team Member
One21 – Recruiting for Nova Energy
Whakatane, Bay of Plenty
Full Time, Permanent

Nova Energy is a nationwide, New Zealand owned company, who treat their customers the way you'd expect of a genuine Kiwi organisation. More than 100,000 Kiwi families and businesses have switched to Nova Energy and saved on their energy bill. They provide a smart mix of energy options and great service to suit the needs of all Kiwis in their homes and businesses.

Nova Energy are now looking for an enthusiastic individual to undertake credit management as part of the Credit Solutions Team in Whakatane.

The successful candidate will be expected to:
  • Undertake credit risk management and related activities for residential and commercial, LPG, gas and electricity customers, including credit checks and reviews of new and existing accounts
  • Assist with matters escalated to Credit Solutions, including informing new applicants of special conditions such as bond securities or personal guarantees required for approval
  • Manage debtors as per agreed Nova Energy policy
  • Handle outbound and inbound credit management calls and help to resolve overdue debt situations with customers in a non-abrasive, assertive and professional manner
  • Run debt outsourcing process, respond to agency requests for information

We are looking for a candidate with:
  • Experience in a relevant commercial environment, ideally in the energy industry, with a focus on credit management and debt collection
  • Effective negotiation and problem solving skills
  • Well-developed written and verbal communication skills
  • High level of numeracy and accuracy
  • Advanced MS Excel skills
  • Ability to see wider team objectives 
  • Ability to work autonomously and as an effective team member
  • A friendly, likeable person with excellent interpersonal skills

If you can demonstrate the appropriate skills for this role please apply via the link below. For a full Position Description or to apply for this role please APPLY ONLINE HERE with your cover letter and up to date CV outlining your complete work experience.You can find out more about the company by looking up However please be aware that all applications must be made online through One21 to be considered. 

Applications close Friday 16 June, but please do not hesitate to get your application in now, as appointments will be made sooner for the right person. All applications will be dealt with in complete confidence.

Kirsty Morrison
One21 - The Recruitment Outsourcer
Recruiting exclusively on behalf of Nova Energy Ltd
Ph: 021 355 179

One21 for the Best Choice in Talent Sourcing Solutions

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